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Considerable VAC Services for Inmate Phone Call

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By Ronnie Pena


The latest call technology has been incorporated by Value Added Communications, VAC, for providing inmate calls solutions to correctional institutions, such as jails. The inmate calls offer an option for the inmates to remain connected with dear ones, through this superior telecommunication service solution.

VAC brings the Focus 100 program which is fully automatic and the inmate calls solutions are ideally suited for large facilities. This service features a voice prompt aiding both the called party and the inmate, without any risky intervention by a live operator. Both English and Spanish prompts are offered for easy understanding of all inmates. The PIN records the inmate's name and this recorded information is played for all calls. This will eliminate the possibility of passing messages at the time of name recording window.

The system provides all details such as the name of the inmate, the type of call, the charge, and jail name and so on and the called party can accept or reject all calls. If there is any monitoring or recording, this information is also sent to the called party.

All safety restrictions of the jail authorities are met with VAC inmate calls solutions as they provide recordings, search capabilities and unique reports. With the help of inmate ID controls, it is possible to add incentives for good behavior and penalties for poor behavior. The institute can also increase its revenue by allowing calls which were previously unbillable numbers.

VAC inmate calls also provide a feature which protects access by a password. It is possible to get all details of the recorded calls and other details of the numbers called, by the jail authorities. The playback section of the VAC inmate calls makes it possible to mark any particular part of a conversation. They also have a notes function which can be used for adding to the recording file. They also provide an attorney privilege feature, whereby the inmate can make calls to his attorney and remains protected as it is prevented from recording such inmate calls.




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